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Terms and Conditions


These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website. 


You must be at least 21 years of age to use this website. By using this website and by agreeing to these terms and conditions you warrant and represent that you are at least 21 years of age.


This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to Cuban Crafters’ use of cookies in accordance with the terms of Cuban Crafters’ privacy policy / cookies policy.

Confirmation of Age

You must be 21 to purchase tobacco products. In instances in which credit card verification is not enough, we may require identification. In accordance with state and federal law we reserve the right to use 3rd party age verification systems. We may also require you to present documentation necessary to confirm your age. This means you will be asked to fax or email a legible copy of your identification clearly showing your age and shipping address.

Customer and Order Validation

For our protection, as well as the protection of customers and credit card holders, orders are subject to manual review. One of our representatives may call the customer to verify the information provided as part of the order.  A delay or cancellation of an order may occur if we are unable to reach a customer or if any information is not correct. Cuban Crafters reserves the right to cancel any order and return the funds paid or reverse any charges. All information provided must match the verification systems.


Any order discrepancy or damage claim must be reported to us within five calendar days from the date the order is received.   


Cuban Crafters is not responsible for any damage caused during shipment once deliver confirmation has been made.  Damages during delivery must be handled with the carrier.  All shipments are made with delivery confirmation. 


Your credit card will be processed upon the placement of the order and all orders are shipped for in-stock merchandise within one to three business days.  If for any reason a charge is made and the order cannot be shipped within the timeframe, you will be notified to be offered an alternative or the charge will be reversed. Once the order is shipped, you will receive the tracking information for the carrier.

Credit Card Protection and Privacy.

Please see our privacy policy.  For customer protection, all of our servers use secure socket layer (SSL) and encryption technology. 


Prior to returning any product, you must contact us to make arrangements for the return.  Returns must be made within fifteen days of the receipt of the order.  Any return for refund or exchange must be made within the fifteen-day timeframe and the product being returned must be returned in the original condition and with the original packaging.  Any return whether for refund or exchange will be less the shipping costs, unless the order is not conforming to the order that was placed.  Returns for a refund will also be subject to a fifteen percent restocking charge. 

Sales Tax

Depending upon state and governmental requirements sales tax may be added on your order.

Discount Codes

Cuban Crafters at times will use discount and promotional codes to enable discounts.  These codes may not be available on all products.  Some of our suppliers also preclude the authority to allow their products to be sold at discounts.

License to Use Website

Unless otherwise stated, Cuban Crafters and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.


You may view, download for caching purposes only, and print pages or other content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. 


You must not:

  • Republish material from this website (including republication on another website);
  • Sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website; or
  • redistribute material from this website except for content specifically and expressly made available for redistribution.

Where content is specifically made available for redistribution, it may only be redistributed within your organisation.

Acceptable Use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.


You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software.


You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Cuban Crafters’ express written consent.


You must not use this website to transmit or send unsolicited commercial communications.


You must not use this website for any purposes related to marketing without Cuban Crafters’ express written consent.


You are responsible for, and assume all liability associated with, any material you make available or transmit through the website, whether through chat rooms, messages boards or other forums, including liability for claims of infringement, libel and slander. You may not post, transmit through or otherwise make available on or through the website (i) any material that violates or infringes in any way upon the rights of others, that is unlawful, defamatory, obscene, abusive, profane, vulgar, sexually explicit, racist, threatening, hateful or otherwise objectionable or that encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law, (ii) without the express written consent of the owner thereof, any copyrighted material, or (iii) without the express prior written consent of the Cuban Crafters any advertising or any solicitation with respect to products or services (unless posted in an area specifically designated for that purpose). Although the Cuban Crafters does not and cannot review every message posted on or transmitted through the website, Cuban Crafters shall be under no obligation to permit any material posted or transmitted to remain on the website, and may remove from, or refuse to display on the website any material that Cuban Crafters, in the exercise of their sole discretion, believe violates these terms and conditions.  If you hold yourself out to be a member of any profession and are not a member of the profession or licensed to be in the profession your rights may be terminated.

Restricted Access

Access to certain areas of this website is restricted. Cuban Crafters reserves the right to restrict access to other areas of this website, or indeed this entire website, at Cuban Crafters’ discretion.


If Cuban Crafters provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential. 


Cuban Crafters may disable your user ID and password in Cuban Crafters’ sole discretion without notice or explanation.


User Content


In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.


You grant to Cuban Crafters a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate, and distribute your user content in any existing or future media. You also grant to Cuban Crafters the right to sub-license these rights, and the right to bring an action for infringement of these rights.


Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or Cuban Crafters or a third party (in each case under any applicable law). 


You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.


Cuban Crafters reserves the right to edit or remove any material submitted to this website, or stored on Cuban Crafters’ servers, or hosted or published upon this website.


Notwithstanding Cuban Crafters’ rights under these terms and conditions in relation to user content, Cuban Crafters does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

Links and Third-Party Sites

As a convenience to you, Cuban Crafters may provide, on this website, links to websites operated by other entities. If you use these sites, you will leave this website. If you decide to visit any linked site, you do so at your own risk, and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. Cuban Crafters makes no warranty or representation regarding, and does not endorse, any linked websites or the information appearing thereon or any of the products or services described thereon. Links do not imply that Cuban Crafters or this website sponsors, endorses, is affiliated, or associated with, or is legally authorized to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any linked site is authorized to use any trademark, trade name, logo or copyright symbol of Cuban Crafters.

External Links to this Website

All links to this website must be approved in writing by Cuban Crafters. Cuban Crafters reserves the right to revoke this consent to link at any time in its sole discretion.

No Warranties

This website is provided “as is” without any representations or warranties, express or implied. Cuban Crafters makes no representations or warranties in relation to this website, or the information and materials provided on this website by any party. 


Without prejudice to the generality of the foregoing paragraph, Cuban Crafters does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial, or medical matter you should consult an appropriate professional.

Limitations of Liability

Cuban Crafters will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:


  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special, or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Cuban Crafters has been expressly advised of the potential loss.


Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Cuban Crafters’ liability in respect of any:

  • death or personal injury caused by Cuban Crafters’ negligence;
  • fraud or fraudulent misrepresentation on the part of Cuban Crafters; or
  • matter which it would be illegal or unlawful for Cuban Crafters to exclude or limit, or to attempt or purport to exclude or limit, its liability.


By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. 


If you do not think they are reasonable, you must not use this website.

Other Parties

You accept that, as a limited liability entity, Cuban Crafters has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Cuban Crafters’ officers or employees in respect of any losses you suffer in connection with the website.


Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Cuban Crafters’ officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Cuban Crafters. 

Unenforceable Provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.


You hereby indemnify Cuban Crafters and undertake to keep Cuban Crafters indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Cuban Crafters to a third party in settlement of a claim or dispute on the advice of Cuban Crafters’ legal advisers) incurred or suffered by Cuban Crafters arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of These Terms and Conditions

Without prejudice to Cuban Crafters’ other rights under these terms and conditions, if you breach these terms and conditions in any way, Cuban Crafters may take such action as Cuban Crafters deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.


Cuban Crafters may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.


Cuban Crafters may transfer, sub-contract or otherwise deal with Cuban Crafters’ rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.


You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.


If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect. To the extent that any portion of the provisions of these terms and conditions shall be deemed by a court of competent jurisdiction to exceed that permitted by applicable law, then these terms and conditions shall be reformed to the extent permitted by applicable law in a manner that as near as possible complies with the original intent of these terms and conditions.

Entire Agreement

These terms and conditions constitute the entire agreement between you and Cuban Crafters in relation to your use of this website and supersede all previous agreements in respect of your use of this website.

Law and Jurisdiction

These terms and conditions will be governed by and construed in accordance with the Laws of the State of Florida, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of State and Federal Courts of Miami-Dade County, Florida.